Privacy Policy

Last updated: February 2, 2026

This Privacy Policy describes how Pine Cones AI (“Pine Cones AI”, “we”, “us”, or “our”) collects, uses, and shares information when you visit our website, sign up for our services, or connect third-party accounts (including Google).

1. Information we collect

We may collect the following categories of information:

Account and contact information: name, email address, and related profile details you provide.
Usage data: device and browser information, pages viewed, and interactions with our site/app.
Support and communications: messages you send to us and related metadata.
Google account data (when you connect Google): if you authorize Pine Cones AI to access Google services (for example Gmail), we will access only the data permitted by the scopes you approve.

2. How we use information

We use information to:

Provide, operate, and improve our services.
Authenticate you and maintain account security.
Enable features you request (for example, email management/automation features if you connect an email provider).
Communicate with you about the service, updates, and support requests.
Prevent fraud, abuse, and security incidents.

3. Google user data & Limited Use disclosure

If you connect your Google account, Pine Cones AI’s use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

When enabled by you, we may process Google data (such as Gmail message metadata and/or content) solely to provide the features you request (for example, organizing messages, drafting suggested replies, and automation you initiate).

We do not sell Google user data. We do not use Google user data for advertising. We do not allow humans to read Google user data unless it is necessary for security, support (with your permission), compliance, or to maintain and improve the service, and only in accordance with applicable law and the permissions you grant.

4. How we share information

We may share information in the following circumstances:

Service providers: vendors who help us operate our services (for example hosting, analytics, and support tooling).
Legal and safety: to comply with law, enforce our terms, or protect rights, safety, and security.
Business changes: if we are involved in a merger, acquisition, financing, or sale of assets.

5. Data retention

We retain personal data only as long as necessary to provide the service, meet legal obligations, resolve disputes, and enforce agreements. If you disconnect a third-party integration (such as Google) or request deletion, we will delete or de-identify data as required by law and consistent with providing the service.

6. Your choices and controls

Access and update: you may update certain account information within the service (where available).
Revoke Google access: you can revoke access at any time from your Google Account permissions page.
Deletion request: you may request deletion of your account and associated data by contacting us.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

8. Children’s privacy

Our services are not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from children.

9. International users

If you access our services from outside your country, your information may be processed in countries where we or our service providers operate.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date above and, when appropriate, provide additional notice.

11. Contact us

If you have questions or requests about this Privacy Policy, contact us at support@pineconesai.com.